Hello Stampers,
As some of you know, there have been some issues with the Blendabilities markers, which had resulted in the product not being able to be ordered.
Stampin' Up! initially noticed quality issues with this product, but they were within normal industry quality control standards. Recently the problem has become greater than acceptable standards and unfortunately Stampin' Up! was not able to come to a solution with the manufacturer that meets the standards they demand for their products. The defect relates to the pens arriving with no ink in them or the pens drying out within the first little while. Sadly Stampin' Up! has made the difficult (but correct) decision to withdraw the product from the catalogue effective immediately.
Stampin' Up! is committed to making this right for our customers. If you have purchased Blendabilties from me check them all ASAP. If you are happy with the product (mine are just fine), then you can keep the markers and use them. If you find a defect please contact me ASAP and I will report it to Stampin' Up!
If you have Blendabilities on back order you don't have to do anything. Stampin' Up! will be issuing full refunds. If you choose Blendabilities as your Sale-a-bration reward I have been in contact with you (check your emails) to ask for a substitution.
Moving forward Stampin' Up! is committed to finding a solution for this product as the Blendabilities were very popular and the demonstrator base has been asking for a product like this for years. But they won't do anything until they have a reliable product line that will truly meet our needs and their high level of quality.
Leave a Reply